At AGEMIL SDN BHD 202601002233 (1664330-T), shipping is meant to be simple: here is where we deliver, how long we take, what it costs and how the customer follows the parcel.
1. Where do we deliver?
Two service areas, both inside Malaysia:
Peninsular Malaysia: all states.
East Malaysia: Sabah & Sarawak.
2. How soon does an order go out?
Two things happen before the parcel is on the road:
Processing: we prepare every order within 1–3 business days; weekends and public holidays do not count.
Confirmation: once it is dispatched, the customer receives an email carrying the tracking information for that parcel.
3. How long does delivery take?
It depends where the parcel is going; there is no overnight or next-day service here. The standard windows:
Read those as estimates, not guarantees: courier operations, seasonal holidays and extreme weather all shift them.
4. What does shipping cost?
Nothing, in the ordinary case:
Free shipping: the standard shipping fee is waived, which is how we would rather price value.
The exception: bulk or specialised promotional orders may still have a fee worked out at checkout from total weight and destination, where that applies.
5. How do I follow my parcel?
Tracking comes to the customer; there is nothing to request:
The number: once the courier partner has the parcel, we send a tracking number and a direct link by email or SMS.
The link: it shows where the parcel is, in real time.
If something goes wrong with a delivery, we would rather sort it out than leave you guessing.
📧 Email: agemil-sb@outlook.com
📞 Phone: (+60) 1120924069
🏢 Address: 23-2, JALAN TASIK UTAMA 9 SUNGAI BESI 57000 KUALA LUMPUR W.P. KUALA LUMPUR
🌐 Website: https://agemil.com/contact-us/