At AGEMIL SDN BHD 202601002233 (1664330-T), plans change and we plan for it: this page covers when an order can be called off, how to do it and when the money comes back.
1. How long do I have to cancel?
The window runs from purchase, not from delivery:
Inside the window: cancel within 24 hours of purchase for a full refund.
Outside it: after 24 hours cancellation may not be possible, because the order may already be processed or shipped.
2. How do I cancel?
Two steps, in this order:
Get in touch: contact our customer service team immediately with the Order Number.
Wait for confirmation: support checks the status of that order and confirms whether it is still eligible.
3. When do I get my money back?
Once the cancellation is approved:
Where it goes: the refund is issued to the original payment method.
How long: allow 7–14 business days for it to be processed and to show in the account.
If a cancellation is not going smoothly, we would rather sort it out than leave you guessing.
📧 Email: agemil-sb@outlook.com
📞 Phone: (+60) 1120924069
🏢 Address: 23-2, JALAN TASIK UTAMA 9 SUNGAI BESI 57000 KUALA LUMPUR W.P. KUALA LUMPUR
🌐 Website: https://agemil.com/contact-us/