At AGEMIL SDN BHD 202601002233 (1664330-T), privacy is written out rather than assumed: this page covers what we collect, what we do with it, who else sees it and how it is kept safe.
1. What do you collect?
Four kinds of information:
Personal: name, email address, phone number, shipping address, billing address.
Payment: card details and other payment method data; third-party payment gateways process it securely.
Order: products purchased, order history, customer preferences.
Usage: IP address, browser type, device information, pages visited, cookies.
2. What do you use it for?
Five things:
Fulfilment: processing and completing orders.
Communication: contacting the customer about a purchase, a support enquiry or a promotional update.
Optimisation: improving the website, our services and the customer experience.
Security: preventing fraud and keeping the site and its users safe.
Compliance: meeting our legal and regulatory obligations.
3. Who else sees my data?
We do not sell or rent it; it is shared only here:
Trusted third parties: the partners who help run the website — hosting, payment processing, shipping.
Legal authorities: law enforcement or regulators, where the law requires it.
Under contract: every one of those partners is contractually obliged to protect the data to our standards.
4. How is it kept safe?
With industry-standard measures, and one honest caveat:
The measures: SSL encryption, secure servers and regular monitoring.
The caveat: we use every commercially acceptable means, yet no method of transmission over the internet is 100% secure.
5. What about cookies?
They run on this site and they stay yours to switch off:
What they do: cookies and similar technologies improve the experience, track site performance and deliver personalised content.
Your control: browser settings can control or disable them, though site functionality may suffer for it.
6. What rights do I have?
Three, exercisable at any time:
Access & correction: ask to see the personal information we hold, or have it corrected.
Deletion: ask us to delete it, subject to legal or administrative requirements.
Opt-out: unsubscribe from marketing emails whenever you like.